Communication in the working environment 5 / Changing behaviour in the work environment
Communication in the workplace has a significant impact on the effectiveness of the organization and how employees perform their duties. In organizations where there is negative and unpleasant communication, an unpleasant working atmosphere, the efficiency of employees is much lower, the management is regularly misinformed about the work performed, and the work is performed carelessly, without concern for its quality.
Changes in behaviour and attitudes in a positive direction cannot be achieved by massive dismissal of employees and managers or the application of punishments, as employees in the negative environment do not realize their potential, which leads to frequent employee turnover and high training expenses. Therefore, other mechanisms must be used.
CONTENT OF THE SEMINAR:
- Communication and internal mood evaluation methods
- Analysis of organizational communication problems
- Communication change tools and tactics
- Communication management and maintenance
- Communication cost/time calculator
- Employee participation development
- Identifying and reducing communication barriers
- Implementation of top-down and bottom-up systems
- Evaluation of loyalty and responsibility
Moderator:
Andrejs Kozlovs
Manager and public relations specialist experience – more than 13 years, gained while working in such facilities of national importance as Liepaja city concert hall “Lielais Dzintars”, EUROPASS CV, Study in Latvia, etc.
Obtained the highest academic degree in behaviourism (University of Vienna), master’s degree in public relations.
Since 2005, he has been conducting seminars and trainings for various audiences both in Latvia and elsewhere in the world on improving leadership skills, stress and conflict management, procrastination, optimizing brain activity, building public relations, communication, telemarketing, public speaking, and other topics.
