Communication in the working environment 4 / Formation and management of working groups
Traditionally, the formation of working groups in organizations is necessary to develop new products, implement projects, solve crisis situations, etc. with the help of experts.
However, if the formal or informal groups of employees create an unpleasant environment in the organization or undermine work efficiency, it is important to be able to intervene in the processes of such a group and take over the management of already established groups.
CONTENT OF THE SEMINAR:
- An analysis of group behaviourism
- Basic principles of group formation
- Group indirect management tools
- Group direct management tools
- Group building/ splitting
- Increasing the collective knowledge of the group
- Building collective consciousness
- Group discipline and self-regulation
- Analysis of group accountability and efficiency
- Group manipulation, communication management
Moderator:
Andrejs Kozlovs
Manager and public relations specialist experience – more than 13 years, gained while working in such facilities of national importance as Liepaja city concert hall “Lielais Dzintars”, EUROPASS CV, Study in Latvia, etc.
Obtained the highest academic degree in behaviourism (University of Vienna), master’s degree in public relations.
Since 2005, he has been conducting seminars and trainings for various audiences both in Latvia and elsewhere in the world on improving leadership skills, stress and conflict management, procrastination, optimizing brain activity, building public relations, communication, telemarketing, public speaking, and other topics.
Duration of the seminar: 6 hours
This seminar can be conducted in Latvian, English or Russian.
Find out the price
