Communication – Etiquette and Protocol (including in an international and multicultural environment)
Diplomatic protocol and etiquette is a great tool to make communication pleasant and cultural even in casual environment, events, seminars and exchange programs.
Behaviour has always been the first aspect that affects the formation of opinion and attitude towards the organization and the person.
TOPICS OF THE SEMINAR
- Concepts, main aspects and principles of application of modern diplomatic protocol and etiquette.
- Cooperation with foreign partners. Key fundamentals to consider. Cross-cultural aspects.
- Communication etiquette – e-mails, telephone conversations, ratification of cooperation agreements and lobbying.
- Addressing and public speaking etiquette and adherence to protocol.
- Dress etiquette in diplomatic protocol.
- Etiquette and necessary protocol of organized events, seminars, visits.
- Contact culture, lobby, behavioural norms, and multicultural environment influences on protocol.
- Table etiquette and manners.
Moderator:
Andrejs Kozlovs
Manager and public relations specialist experience – more than 13 years, gained while working in such facilities of national importance as Liepaja city concert hall “Lielais Dzintars”, EUROPASS CV, Study in Latvia, etc.
Obtained the highest academic degree in behaviourism (University of Vienna), master’s degree in public relations.
Since 2005, he has been conducting seminars and trainings for various audiences both in Latvia and elsewhere in the world on improving leadership skills, stress and conflict management, procrastination, optimizing brain activity, building public relations, communication, telemarketing, public speaking, and other topics.
