Starting working in Outlook

• Sign in to Outlook
• Outlook environment
• Making and sending a simple email
• Opening an email
• Answering a letter (Reply)
• Printing an email
• Deleting email history

Forming emails

• Addressing mail
• Formatting mail
• Spell check
• Attaching files
• Forwarding mail (Forward)

Managing emails

• Opening and saving an attachment
• Flag a Message
• Creating a folder
• Moving an email to a folder
• Copying emails to folders
• Deleting a folder

Scheduling appointments

• Outlook calendar
• Scheduling an appointment
• Category assignment
• Updating calendar entries (Update)

Scheduling meetings

• Scheduling a meeting
• Responding to a meeting request
• Proposing a new meeting time
• Track Meeting Responses
• Updating a meeting request
• Canceling a meeting request
• Calendar printing

Managing contacts

• Adding contacts
• Arranging contacts
• Searching for contacts
• Generating a map
• Editing a contact
• Deleting a contact
• Printing a contact

Managing tasks

• Creating a task
• Editing a task
• Task update

Using notes

• Creating a note
• Editing a note
• Copying a note

Tracking work activities by using a log

• Automatic log entry making
• Manual log entry making
• Modifying log entries

Setting the calendar option

• Setting working days and time
• Displaying other time zones
• Setting Free/Busy options

Setting email options

• Changing email settings
• Changing the waiting options
• Changing email formats
• Notifying others that You will be out of the office
• Making and changing a distribution list
• Making a hyper reference

Sharing the folder information

• Defining folder permissions
• Accessing another user’s folder
• Delegating access to folders

Managing tasks

• Assigning tasks
• Answering a task request
• Sending a task update
• Tracking assigned tasks

Customizing Outlook

• Toolbar customization
• Creating a new toolbar
• Menu customization
• Creation of Folder Home Page

Locating Outlook elements

• Sort emails using multiple criteria
• Email search
• Search for emails using multiple criteria
• Selecting emails (filtering)
• Organizing emails
• Managing Junk Email

Communicating via MSN Messenger

• Getting a Hotmail account
• Adding contacts
• Sending and receiving Instant Messages
• Adding a file
• Change your MSN Messenger status
• Change MSN Messenger options

Personalizing your email

• Use of stationery
• Creating a custom writing tool
• Creating signatures
• Modifying signatures

Organize Outlook elements

• Elements of groups
• Creation of search folders (Search Folders).
• Creating rules
• Using Conditional Formatting

Actions with contacts

• Forward contacts
• Creating a vCard from a contact
• Exporting contacts
• Mail Merge
• Associating elements with a contact

E-mail storage and archiving

• Saving email in alternative formats
• Archiving of e-mails
• Protection of personal folders

Creating a custom form

• Adding form fields
• Shape retention
• Form testing

Work offline and remotely

• Creating an Offline Folder File
• Creating a Folder Available Offline
• Creating a Send/Receive group
• Downloading messages